Monday, April 29, 2013

Citi Bike Scam

The new citi bike bike share program is being rolled out and it looks like a big scam. Of course anything that puts more bikes on the roads is welcomed by me, so there are things I like about the idea. But the overall pricing scheme seems set up to rip off the unsuspecting tourist more than anything. It's not all bad, though, so let's start off with some of the more positive aspects of the bike share program highlighted by the department of transportation:

“For less than the cost of a single monthly MetroCard, an annual
Citi Bikemembership gives you instant access to unlimited short rides 365 days a year,” said Department of Transportation Commissioner Janette Sadik-Khan. “Citi Bike will redefine what it means to get around New York City, and now is the time to upgrade to this fun, fast and safe transportation option.”

Sounds great, right? It does and that's just the problem because what it sounds like and the way it actually works are quite different. First off for those more casual users getting a day or weekly pass are limited to 30 minute rides. I ride thousands of miles a year around New York City and I can say that 30 minutes isn't much time at all. Combine that with the fact that many of the people riding these will likely be tourists it's certain that people are going to get lost and incur overage charges that add up quickly.

For the 24-hour pass you'll pay $9.95 plus tax. That gives you all the 30 minute rides you can take but should you go over that the next 30 to 60 minutes will cost you an additional $4. If you have it over that hour you'll get dinged another $13 for the next half hour. Meaning a 90 minute ride on one of these bikes could well cost you over $30! Every additonal 30 minutes thereafter will cost you an additional $12. So if you were crazy enough to take the bike out for a whole 24-hour period you'd be looking at a whopping $566.95 plus tax.

Now to be fair, the program explicitly states it's meant for short trips. The website is very clear that if you want to tool around on a bike you should visit one of the local bike rental shops. But that's precisely the problem. The program seems purposefully designed to protect the existing bike rental shops rather than offer them real competition that might actually benefit the consumer.

Now if you're a local and opt for the yearly pass it's going to set you back nearly a $100 and with it you get the advantage of unlimited 45 minute trips. This is a step in the right direction but it's still going to be a tricky. I happen to live in a neighborhood in Brooklyn that is literally saturated with the bike docks. Every couple of blocks there are docks and I still can't figure out how I would use the program if I were so inclined.

Say you wanted to grab one of the bikes to go to the grocery. Unless there is a docking station outside the grocery it's all but impossible. If you wanted to use it for commuting to work or school it would be equally difficult given the time frame and the overage charges would easily mount.

That's what is so frustrating about this system. It's purposefully designed to hit you with overage charges. There's no good reason it couldn't be more like Zip Car where you borrow the bike for a specified amount of time with a per hour rate. Thirty and 45 minute trips are not very long in New York City. True you can get to a lot of places in that amount of time but with the bike share you have the added inconvinience of making sure your destination has a docking station nearby; otherwise you'll incur overage charges.

I'm glad there will be more bikes in the City. This will no doubt accelrate the push for more and better bike lanes. But the pricing scheme seems all wrong. It exhibits all the problems of capitalism where the things we create and the services we build are created for profit rather than people. A truly equitable system of bike sharing shouldn't be that hard to build in a city like New York.

 

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